Billing & Insurance

Reduce stress with easier billing, claims management, & free ERA posting.
Drawing of a man with glasses in a blue chair at his desk looking at a credit card as he enters payment information to his computer.
Image of the TherapyAppointment credit card screen.

Integrated payment processing

  • Simplify online payments. We’ve made it simple to accept payments online- no card reader required.
  • Keep cards on file. Securely store PCI- encrypted credit card information for faster payments.
  • Built-in compliance. Complete your annual PCI attestation in under 10 seconds—no extra portals or paperwork.

Simplified claims filing and tracking

  • Reduce payment delays. If a claim needs your attention, we’ll flag it on your Billing Dashboard to prevent delays.
  • Improve claim accuracy. Reduce rejections with customizable claim forms, automatic claim creation, and free ERA posting.
  • Quickly verify benefits. Insurance eligibility checks make it simple to see coverage details.
Image of the TherapyAppointment insurance claims screen.
Image of the TherapyAppointment payments and refunds screen.

Automated payments

  • Maximize your payments. Automatically collect payment and insurance information at intake.
  • Spend less time on billing. Quickly create invoices for each new session in your calendar.
  • Get paid faster. Collect copays and session fees instantly, with payments automatically tied to appointments.

TherapyAppointment made it a breeze to schedule appointments online, handle credit card payments, and generate Superbills. Plus, it kept all my client notes and treatment plans in one convenient place. The customer service team was always there when I needed them, friendly and ready to solve any issue. And the best part? It's all at a very reasonable price!

Christine Frazita
CBT Therapist in San Francisco, CA

FAQs

Can I process online payments?

Yes! TA makes it simple to accept client payments without the hassle of a card reader or terminal. You can use an external processor or Finix, our integrated payment solution.

How much does TherapyAppointment charge to post ERAs?

Nothing. TherapyAppointment offers every customer free ERA processing and posting.

What are the Finix's rates?

Finix's rates are 2.9% plus $.30 per transaction, which includes both card present and card not present transactions. There is no monthly fee, PCI compliance fee, or annual fee.

Can I bill insurance directly through TherapyAppointment?

Absolutely. You can file claims, track their status, and post payments directly from your dashboard, without needing a separate billing software.

Can I submit claims for past dates of service (before establishing my account with you)?

Yes! Simply add them to your schedule on the original date.

Does TherapyAppointment sync with QuickBooks?

No. TherapyAppointment does not sync directly with QuickBooks. TherapyAppointment includes its own internal accounting tools for patient accounts and therapist income.

You can create paper billing statements and digital statements in TherapyAppointment. If you use QuickBooks for taxes, you can run an income statement in TherapyAppointment and enter the needed totals into QuickBooks. This helps you keep your practice accounting organized without needing a direct QuickBooks sync.

How do I know if I can bill insurance companies electronically?

Our software was designed to streamline billing for both large and small practices. You can quickly connect your own Office Ally account ($0.15 per claim after the discount form is approved).