2024
Year in review

What a year it’s been! Thanks to our incredible community, 2024 was full of growth and impact. 

An image of a bright blue therapist's chair.

2024
by the numbers

Our customers poured their hearts into supporting their clients, and we were honored to support their practices.

Blue calendar and clock inside a purple circle.

1,000,000

minutes of therapy

$

100

in therapist income processed

$

100

in insurance payments processed

A picture of a megaphone inside a pink circle.

100,000

client sessions logged

100,000

telehealth sessions conducted

$

100

in credit card payments processed

Stats

2024
by the numbers

Before we jump into the new year with new resolutions, let’s take a look back at the last 12 months.

14,000,000

client sessions logged

$1.3B

in therapist income processed

$659M

in insurance payments processed

13M

appointment reminders sent

Improved Support

From claims and billing to telehealth and practice settings, our U.S.-based Support team was ready when you needed us. More than 85% of customer emails received a response within 30 minutes and two-thirds were answered within 15 minutes (during business hours).

Platform Updates

New feature releases 

We’re dedicated to growing alongside the needs of our customers. In 2024, we added even more time-saving features and tools.

February 2024

Meet our New Feature widget, ready to help users easily navigate updates and improvements.

March 2024

We're added to the StateRAMP Progressing Product list, part of our commitment to meeting strict compliance and security standards.

May 2024

Our smarter dashboard and settings layout features easier navigation and streamlined menus.

July 2024

We added fields for providers and supervisors to easily complete sections and sign forms.

* This was such a popular request, so we built it!
August 2024

We added a Settings search bar to make it easier to find what you need in less time.

October 2024

Now users can delete old forms that are no longer actively used with clients.   

November 2024

Finix is introduced as a new cost-effective integrated payment processor option.

A woman in jeans, a blue sweater, and socks sitting on a yellow-cushioned chair with a laptop on her lap and stretching her arms.
Up next

2025

Whether your goal is growing your practice, finding more work/life balance, or finally mastering your scheduling, we’re here to help make it happen.

Ready to make 2025 your best year yet?