Helping You is Our Highest Calling!
Submit a Service Request!
The quickest way to receive support is to submit a service request!
This can be done by any of the following ways:
We will respond in one business day or less! This system routes your questions to the appropriate support staff member, and is designed to ensure our fastest possible response.
Our Support Center
For comprehensive step-by-step guides to our software, visit the TherapyAppointment Support Center. Here, we’ve published concise, articles to help you learn and understand features and functionality.
The library grows constantly, so we recommend this starting point to help find the answers you need, when you need them. You’ll find the articles are divided into two sections: 2.0 and Legacy, making it easy to find relevant topics.
Please click here to access our Support Center
Do you prefer to listen and follow along? We’ve got you covered by our ever expanding library of educational and informative videos!
Using our videos, you can learn about setting appointments, managing your schedule, charting, notes, insurance submissions, payments and much much more.
Or, you can easily access the videos anytime within the system. Just click on the “Help” link at the top left of your dashboard and click on Help Videos.
We’re here when you need us! For the fastest service, let us know how we can help using our Service Form.
Hours: Monday through Friday, 9:00 am to 7:00 pm (6:00pm on Friday), Eastern Time.
Our Corporate offices are located at:
96 Chestnut Ridge Road
Mills River, NC 28759-8002
For general inquiries, please email us at email@example.com