Help Center

The quickest way to receive support is to submit a service request!

This can be done by any of the following ways:

1. Submit a ticket for a service request by clicking here. For Insurance related support requests, please click here.
2. If in 2.0, click on “Help” at the top left, then click “Have a conundrum?”
3. Send an email to support@therapyappointment.com and outline your issue or reason for contact in the email.

For comprehensive step-by-step guides to our software, visit the TherapyAppointment Support Center. Here, we’ve published concise, articles to help you learn and understand features and functionality.

The library grows constantly, so we recommend this starting point to help find the answers you need, when you need them. You’ll find the articles are divided into two sections: 2.0 and Legacy, making it easy to find relevant topics.

Please click here to access our Support Center

Do you prefer to watch, listen, and follow along on your own? Our ever expanding library of educational and informative videos has you covered.

Videos walk though setting appointments, managing your schedule, charting, notes, insurance submissions, payments and much much more.

Visit TherapyAppointment’s On Demand Training Webinars or  Youtube channel to access training videos.

Or, you can easily access the videos anytime within the system. Just click on the “Help” link at the top left of your dashboard and click on “Help Videos”.

New to TherapyAppointment and want a little help getting up to speed? With even 30-minutes of training, we know you’ll feel confident and soon be sailing smoothly through out intuitive software!

Our trainers are seasoned pros who can get you comfortable in TherapyAppointment in no time.

Click here to access our Training Calendar and schedule time to train.