24 March 2017

Patient/client accounts – 3:30 p.m. EST (3/24/17)

24 March 2017,
 Off

The issue restricting patients/clients from logging in has now been resolved, and they should no longer receive a message of excessive activity when accessing […]


24 March 2017

ERA’s update – 2:45 p.m. EST

24 March 2017,
 Off

The system handling ERA’s and claim status messages has now been repaired.   Due to the back log, it may take up to 24 […]


24 March 2017

System Status – 11:45 a.m EST (3/24/17)

24 March 2017,
 Off

Our system is functioning nominally again today, but we are aware of three lingering issues: (1) ERA’s and claim status messages were not being […]


24 March 2017

System Update (ERA’s) – 3/24/17

24 March 2017,
 Off

With our recent system issues, we implemented some security measures which seems to be interfering with ERA’s. We are working to resolve this issue, […]


23 March 2017

System status – 1:10 p.m. EST

23 March 2017,
 Off

Our system is functioning nominally as of now. Our recent problems have surfaced in the late afternoon (Eastern time) the past two days; this […]